1. Data Controller
Loyalita Armenia, Yerevan, Armenia.
Contact: hello@loyalita.am, +374 11 000000.
2. Data We Collect
We collect and process the following categories of personal data:
- Account data: name, email, phone number, business information.
- Transaction data: loyalty card usage, points, rewards.
- Technical data: IP address, device type, browser information.
- Communication data: messages exchanged through the platform.
3. Purpose of Processing
Your data is processed for the following purposes:
- Providing and maintaining the Service;
- Processing payments and subscriptions;
- Sending transactional notifications (push, email);
- Analytics and service improvement;
- Legal compliance and fraud prevention.
4. Legal Basis
We process your data based on: (a) performance of a contract; (b) your consent; (c) our legitimate interests; (d) legal obligations under the laws of the Republic of Armenia, including the Law on Protection of Personal Data.
5. Data Sharing
We may share data with: payment processors, cloud hosting providers, and analytics tools. We do not sell personal data.
6. Data Retention
Personal data is retained for the duration of the service agreement and for the legally required period thereafter.
7. Your Rights
You have the right to:
- Access your personal data;
- Request correction of inaccurate data;
- Request deletion of your data;
- Object to or restrict processing;
- Data portability;
- Lodge a complaint with the supervisory authority.
8. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
9. Contact
For privacy-related inquiries: hello@loyalita.am.